As a Business Leader at Amex Global, Ravi was integral to the growth of the Centre to make it truly global - starting with countries in Japan, Asia Pacific, Australia (JAPA) Region, and expanding to servicing 30+ countries including US, UK, Europe and India. He worked with customers across the globe, created global Centres of Excellence and Expertise, delivering US$ 20+ Mn cost saves, while leading global initiatives like Y2K Compliance, Global Process Ownership, Capacity Optimization, first time Sox Compliance for the global US$160Bn Balance Sheet etc.
Ravi uniquely combines exposure to Manufacturing & Services sectors, and combines strategic and operational experience in Global Business Services, International Business, Enterprise Risk Management, Sox Compliance, Sales & Marketing, Mergers & Acquisitions, Spin offs and Disinvestments, Financial Institutions & Banks, Treasury & Capital markets and Corporate Planning.
At RvaluE, along with his team of practitioners, Ravi has set up several Shared Service Centres and carried out 100+ transformational assignments, various structuring/ operating models, 20 to 40% saves to clients. With 20+ years of BPM experience, he is recognized as a Visionary CEO, Thought Leader in Business Services, and is an Executive Coach & Mentor for business leaders, hi-performing executives, and young entrepreneurs.
In 2011, RvaluE pioneered Shared Services Forum (SSF) to bring both global & India corporations and centres together in an interactive Industry Platform for Global India, 'for practitioners, by practitioners'! In 2019, launched a differentiated and innovative D-CapTM Model (Dedicated CaptiveTM) & Capabilities for India & Offshoring under the venture Quintes Global. Ravi is a speaker at national and international conferences and other forums on varied topics relating to business, finance, business processes, shared services, KPO/ BPO, leadership development and organizational effectiveness. He has authored several Thought Leadership articles on Business Services & Organizational Development in the ‘Process Edge’ the Journal of SSF. He has evolved the Performance Framework - E to the power of 5(E5) – Entrepreneurship, Energy, Engagement, Execution and Excellence. He is a Master Trainer for many global programs, and translates extensive expertise in business services and processes to enable team performance and organizational results.Ravi is a Chartered, Cost Accountant & Company Secretary and trained for implementing eSourcing Capability Model at Carnegie Mellon University, USA. He is passionate about people, practices, leadership and organizational capability development. He believes in partnerships with a collaborative approach and brings unique value to business growth and capability development through his global exposure, strategic leadership, direct operational experience in business services and successful execution / change enabling leadership skills.